During the award giving, the chairman of Sub Sea System, Inc., Jim Mayfield, stated that Xel-Ha excelled on customer service quality, guest comments, safety, and overall commitment and innovation to provide the highest quality Sea Trek experience over 40 Sea Trek locations worldwide competed for this prestigious award.

"Sub Sea Systems is extremely impressed with the hard work that Xel-Ha has put into their Sea Trek program. One of the noted efforts by Xel-Ha includes hiring a world-renowned marine biologist and stingray behaviorist to train Xel-Ha's staff on the proper handling and treatment of wild stingrays that frequent the Sea Trek site each and every day," Jim Mayfield highlighted.

The "Best Sea Trek Operation" Award was received for Elizabeth Lugo, Executive Director of Xel-Ha and Rosanna Roth, Watersport Manager, who thanked the honor and highlighted the commitment to maintain operation in a continuous improvement.

The Sea Trek is an underwater experience which consists in a walk on the seabed with a helmet which provides people the necessary oxygen with out a tank. It is about to close dive experience to people who do not know how to swim or are not a qualified diver. Activity allows interaction with stingrays which inhabits on Xel-Ha inlet where they liberally reproduce as well as another species like horse mackerels.